CloudOps Send Planner Support
Support
Use this page if you need help beyond the Help Guide. We can assist with data imports, planning rules, optimisation results, and workflow clarification for CloudOps Send Planner.
You will be directed to our main contact form.
Before You Contact Support
- Review the relevant Help Guide section for your issue
- Confirm the latest import data and planning rules are correct
- Note any validation or optimisation messages shown in the app
- Check whether the issue affects one optimisation run or multiple scenarios
What To Include
- What you were trying to do
- Which part of the workflow was affected
- What happened instead of the expected result
- Any data or rule changes made before the issue appeared