Let us help you get Outlook, business email, Teams and Microsoft 365 working the way you need them to. Whether you're dealing with a problem or need help managing your accounts, we'll help you understand the next step.
From a mailbox that won't open to managing users and shared files, we can help you work through common Microsoft 365 problems and administration tasks.
Help with sending and receiving emails, Outlook setup, mailbox access, account configuration and common business email problems.
Assistance with initial Microsoft 365 configuration, setting up applications and carrying out routine administration tasks.
Help with Teams sign-in problems, meetings, application settings, collaboration and common day-to-day issues.
Support with file syncing, access to documents, sharing settings and routine permissions in OneDrive and SharePoint.
Help adding users, resolving account access problems, resetting passwords and reviewing everyday user permissions.
Assistance with multi-factor authentication, account security settings and relevant Microsoft 365 protection features.
Sometimes you need one problem fixed. Other times you need help keeping your Microsoft 365 environment organised and working properly. We can discuss the right approach for your business.
Outlook not connecting, Teams not signing in or files not syncing? We'll investigate the issue and explain what can be done.
Need help with an existing Microsoft 365 environment? We can assist with routine setup, account management, settings and permissions.
Our business IT Support plans provide ongoing remote assistance for everyday computer and Microsoft 365 issues, with additional management and protection features on higher plans.
Complex migrations, advanced security deployments, major SharePoint restructuring and substantial projects require a separate assessment and quotation. Routine administration is subject to your agreed support scope.
Microsoft 365 support is part of our business IT Support plans. You do not need a separate Microsoft 365 support subscription. Microsoft 365 licences are charged separately.
For small businesses that need reliable help with everyday Microsoft 365 problems and routine account administration.
For businesses that want everyday Microsoft 365 support alongside managed backup, security and proactive computer maintenance.
For businesses wanting increased backup capacity, regular IT reviews and the highest support priority.
Yes. You can keep your existing Microsoft 365 subscription. We can help with common issues and routine administration, subject to the access, permissions and licences available. You do not need to purchase a separate Microsoft 365 support subscription from us.
Yes. We can investigate common Outlook and business email problems, including connection issues, sending and receiving errors, mailbox access and application configuration. Some issues may require action from Microsoft or your existing email provider.
No. Microsoft 365 licences are purchased separately. Our business IT Support plans cover agreed support services, not the cost of Microsoft 365 subscriptions or additional paid software. Managed Defender for Business requires an eligible Microsoft licence.
Business Essential provides remote help with everyday IT and Microsoft 365 issues. Business Managed adds computer monitoring, managed Windows updates and eligible backup and security management. Business Premium adds increased backup storage, quarterly remote IT reviews and the highest support queue priority. Compare the full plans or contact us to discuss your needs.
Yes. We can assist with common Teams problems, OneDrive syncing, file access, sharing and routine SharePoint permissions. More complex configuration, restructuring or project work may require a separate quotation.
These are assessed separately from routine monthly IT Support. Tell us what you need, whether that's moving business email, restructuring SharePoint or implementing more advanced security controls. We'll review the scope and explain the next step before agreeing any chargeable project work.
Tell us what's happening or what you'd like help with, and we'll explain the next step.